Upstox and ICICI Direct are two stockbrokers that investors often compare for brokerage charges, products, trading platforms, and account costs. Upstox is listed as a Private Discount Broker , established in 2011 and headquartered in Mumbai, while ICICI Direct is listed as a Public Discount Broker , established in 1994 and headquartered in Mumbai.
This comparison reviews brokerage, Demat charges, product availability, platforms, features, support, ratings, and complaints. Use the side-by-side tables below to see whether Upstox or ICICI Direct is a better fit for your investment style, platform preference, and budget.
Upstox is listed as a Private Discount Broker established in 2011 with headquarters in Mumbai and founded by Raghu Kumar, Ravi Kumar & Shrinivas Vishvanath. The broker highlights access to equity delivery, equity intraday, equity futures, equity options, commodity futures, commodity options and currency futures through mobile app access, web trading and algo trading support and promotes features such as watchlists, real-time updates, portfolio tracking, online mutual fund access, interactive charts and live market tracking. It follows a Standard Plan brokerage structure.
ICICI Direct is listed as a Public Discount Broker established in 1994 with headquarters in Mumbai and founded by Vjay Chandok. It offers equity delivery, equity intraday, equity futures, equity options, commodity futures, commodity options and currency futures using mobile app access, web trading, desktop terminal access and algo trading support and supports traders with features such as watchlists, real-time updates, portfolio tracking, online mutual fund access, research reports and global indices tracking. Its brokerage model is structured as Neo Plan.
Both brokers use technology-driven platforms to attract active traders and investors, but the better option depends on the combination of pricing, products, services, and support that matters most to you.
Upstox vs ICICI Direct — A Comprehensive Company Overview
| Company Overview | Upstox | ICICI Direct |
|---|---|---|
| Company Type | Private | Public |
| Broker Type | Discount Broker | Discount Broker |
| Headquarters | Mumbai | Mumbai |
| Founder | Raghu Kumar, Ravi Kumar & Shrinivas Vishvanath | Vjay Chandok |
| Establishment Year | 2011 | 1994 |
| Brokerage Plan | Standard Plan | Neo Plan |
Brokerage is the primary cost to compare when choosing a broker. Below is a segment-by-segment breakdown for Upstox and ICICI Direct.
Equity delivery: This charge applies to buy-and-hold stock positions held beyond one trading session. Upstox charges Rs.20 per Trade or 2.5%, whichever is low while ICICI Direct charges 0.27% of Total Transaction.
Equity intraday: This charge applies to buy-sell positions closed within the same trading day. Upstox charges Rs.20 per Trade or 0.05% (whichever is low) while ICICI Direct charges Rs.20 per Trade.
Equity futures: This charge applies to futures contracts on stocks and indices. Upstox charges Rs.20 per Trade or 0.05% (whichever is low) while ICICI Direct charges Free.
Equity options: This charge applies to equity option contracts. Upstox charges Rs.20 per Trade while ICICI Direct charges Rs.20 per Trade.
Commodity futures: This charge covers commodities such as gold, silver, and crude oil. Upstox charges Rs.20 per Trade or 0.05% (whichever is low) while ICICI Direct charges Rs.20 per Trade.
Commodity options: This charge applies to option contracts on commodity instruments. Upstox charges Rs.20 per Trade while ICICI Direct charges Rs.20 per Trade.
Currency futures: This charge allows participation in forex price movements on the exchange. Upstox charges Rs.20 per Trade or 0.05% (whichever is low) while ICICI Direct charges Rs.20 per Trade.
Currency options: This charge enables traders to hedge or speculate on currency fluctuations. Upstox charges Rs.20 per Trade while ICICI Direct charges Rs.20 per Trade.
Upstox vs ICICI Direct — Detailed Brokerage Comparison
| Brokerage | Upstox | ICICI Direct |
|---|---|---|
| Brokerage Plan | Standard Plan | Neo Plan |
| Subscription Charges | Zero | Zero |
| Equity Delivery | Rs.20 per Trade or 2.5%, whichever is low | 0.27% of Total Transaction |
| Equity Intraday | Rs.20 per Trade or 0.05% (whichever is low) | Rs.20 per Trade |
| Equity Future | Rs.20 per Trade or 0.05% (whichever is low) | Free |
| Equity Option | Rs.20 per Trade | Rs.20 per Trade |
| Commodity Future | Rs.20 per Trade or 0.05% (whichever is low) | Rs.20 per Trade |
| Commodity Option | Rs.20 per Trade | Rs.20 per Trade |
| Currency Future | Rs.20 per Trade or 0.05% (whichever is low) | Rs.20 per Trade |
| Currency Option | Rs.20 per Trade | Rs.20 per Trade |
Upstox provides mobile app access, web trading and algo trading support for order placement, portfolio tracking, and market monitoring. ICICI Direct provides mobile app access, web trading, desktop terminal access and algo trading support for its users.
Android app: Upstox and ICICI Direct both list an Android trading app.
iOS app: Upstox and ICICI Direct both list an iOS trading app.
Web trading platform: Upstox and ICICI Direct both list a web trading platform.
Desktop trading terminal: ICICI Direct lists a desktop trading terminal, while Upstox does not currently mention it.
Algo trading: Upstox and ICICI Direct both list algo trading support.
Basket trading: Upstox and ICICI Direct both list basket trading.
Foreign stocks platform: Neither broker currently highlights foreign stocks access.
Mutual fund platform: Upstox and ICICI Direct both list a mutual fund investment platform.
Digital gold platform: ICICI Direct lists digital gold investing, while Upstox does not currently mention it.
Bonds platform: ICICI Direct lists a bonds investment platform, while Upstox does not currently mention it.
Upstox vs ICICI Direct — Complete Comparison of Trading Platforms
| Trading Platform | Upstox | ICICI Direct |
|---|---|---|
| Android App | Upstox Android App Link | ICICI Direct Android App Link |
| iOS App | Upstox iOS App Link | ICICI Direct iOS App Link |
| Web Trading Platform | Upstox Web Trading Link | ICICI Direct Web Trading Link |
| Trading Terminal | NA | Available |
| Algo Trading Platform | Available | Available |
| Foreign Stocks Platform | NA | NA |
| Basket Trading Platform | Available | Available |
| Mutual Fund Platform | Available | Available |
| Digital Gold Platform | NA | Available |
| Bonds Platform | NA | Available |
Upstox highlights trading features including watchlists, real-time updates, portfolio tracking, online mutual fund access, interactive charts and live market tracking, while ICICI Direct promotes watchlists, real-time updates, portfolio tracking, online mutual fund access, research reports and global indices tracking. The table below shows the full feature set for both brokers side by side.
Wishlist: Monitor specific stocks or assets by adding them to a watchlist for close tracking. Both Upstox and ICICI Direct offer this feature.
Real time updates: Get timely updates on market trends, stock prices, and other market data. Both Upstox and ICICI Direct offer this feature.
Portfolio details: A detailed snapshot of all investments — stocks, bonds, and commodities — in one place. Both Upstox and ICICI Direct offer this feature.
Online mf buy: Buy or sell mutual funds directly from the trading platform or mobile application. Both Upstox and ICICI Direct offer this feature.
Research reports: A comprehensive overview of different stocks and sectors in the stock market. ICICI Direct offers this; Upstox does not currently highlight it.
Global indices: Real-time data on leading global stock market indices. ICICI Direct offers this; Upstox does not currently highlight it.
Customised recommendations: Personalised investment suggestions based on your objectives and behaviour patterns. ICICI Direct offers this; Upstox does not currently highlight it.
Stock tips: Valuable tips on stocks to buy, hold, or sell based on market trends. ICICI Direct offers this; Upstox does not currently highlight it.
Interactive charts: Visual price movement charts to help analyse when to buy or sell. Both Upstox and ICICI Direct offer this feature.
Live market: Live updates on market movements and trends. Both Upstox and ICICI Direct offer this feature.
Secure platform: A secure trading environment with next-generation security controls. Both Upstox and ICICI Direct offer this feature.
Upstox vs ICICI Direct — Comprehensive Comparison of Trading Features
| Trading Feature | Upstox | ICICI Direct |
|---|---|---|
| Wishlist | Yes | Yes |
| Real-Time Updates | Yes | Yes |
| Portfolio Details | Yes | Yes |
| Online MF Buy | Yes | Yes |
| Research Reports | No | Yes |
| Global Indices | No | Yes |
| Customised Recommendations | No | Yes |
| Stock Tips | No | Yes |
| Interactive Charts | Yes | Yes |
| Live Market | Yes | Yes |
| Multi Profile Management | No | No |
| Robust & Secure Platform | Yes | Yes |
Stockbrokers use promotional offers to attract and retain clients. Below is a side-by-side comparison of the offers currently listed by Upstox and ICICI Direct.
Free account opening: Upstox and ICICI Direct both list free account opening.
Free AMC: Neither broker currently highlights free Demat AMC.
Free brokerage: ICICI Direct lists free brokerage, while Upstox does not currently mention it.
Flat brokerage: Upstox and ICICI Direct both list flat brokerage pricing.
Flexible brokerage plans: ICICI Direct lists flexible brokerage plans, while Upstox does not currently mention it.
Happy trading hours: ICICI Direct lists happy trading hours, while Upstox does not currently mention it.
Free delivery trading: Neither broker currently highlights free delivery trading.
Free intraday trading: Neither broker currently highlights free intraday trading.
Free F&O trading: ICICI Direct lists free F&O trading, while Upstox does not currently mention it.
Free research reports: ICICI Direct lists free research reports, while Upstox does not currently mention it.
Free trading calls: ICICI Direct lists free trading calls, while Upstox does not currently mention it.
Zero brokerage for loss trades: Neither broker currently highlights zero brokerage for loss-making trades.
Referral offers: Upstox offers Upto Rs.700 per Client while ICICI Direct offers Rs.500 per Client for referrals.
Upstox vs ICICI Direct — Comparison of Latest Offers
| Offer | Upstox | ICICI Direct |
|---|---|---|
| Free Account Opening | Yes | Yes |
| Free AMC | No | No |
| Free Brokerage | No | Yes |
| Flat Brokerage | Yes | Yes, Limited |
| Flexible Brokerage Plans | No | Yes |
| Happy Trading Hours | No | Yes |
| Free Delivery Trading | No | No |
| Free Intraday Trading | No | No |
| Free F&O Trading | No | Yes |
| Free Research Reports | No | Yes |
| Free Trading Calls | No | Yes |
| Referral Offers | Upto Rs.700 per Client | Rs.500 per Client |
| Margin Funding / Pledging | Yes | Yes |
| Brokerage Cashback | No | Yes |
| Zero Brokerage for Loss-Making Trades | No | No |
Product availability determines whether a broker can support your preferred markets. Upstox highlights equity delivery, equity intraday, equity futures, equity options, commodity futures, commodity options and currency futures, while ICICI Direct highlights equity delivery, equity intraday, equity futures, equity options, commodity futures, commodity options and currency futures.
The table below compares the full product lineup side by side across equity delivery, equity intraday, equity futures, equity options, commodity futures, commodity options, currency futures, currency options, mutual funds, banking services, insurance, corporate bonds, government bonds, digital gold and bonds.
Upstox vs ICICI Direct — Complete Comparison of Products
| Product | Upstox | ICICI Direct |
|---|---|---|
| Equity Delivery | Yes | Yes |
| Equity Intraday | Yes | Yes |
| Equity Option | Yes | Yes |
| Equity Future | Yes | Yes |
| Commodity Option | Yes | Yes |
| Commodity Future | Yes | Yes |
| Currency Option | Yes | Yes |
| Currency Future | Yes | Yes |
| Foreign Stocks | No | No |
| Mutual Funds | Yes | Yes |
| Banking | No | Yes |
| Insurance | No | Yes |
| Corporate Bonds | No | Yes |
| Government Bonds | No | Yes |
| Digital Gold | No | No |
Demat services: Upstox and ICICI Direct both list Demat services.
Trading services: Upstox and ICICI Direct both list trading services.
Intraday services: Upstox and ICICI Direct both list intraday trading services.
F&O services: Upstox and ICICI Direct both list F&O services.
IPO services: Upstox and ICICI Direct both list IPO services.
3-in-1 account: ICICI Direct lists 3-in-1 account support, while Upstox does not currently mention it.
Stock research: ICICI Direct lists stock research, while Upstox does not currently mention it.
Stock recommendations: ICICI Direct lists stock recommendations, while Upstox does not currently mention it.
Trading education: Upstox and ICICI Direct both list trading education.
Share pledging: Upstox and ICICI Direct both list share pledging.
PMS or PCG: ICICI Direct lists PMS or PCG support, while Upstox does not currently mention it.
NRI services: ICICI Direct lists NRI services, while Upstox does not currently mention it.
Upstox provides Demat services, trading services, intraday trading, F&O trading, IPO access and trading education, while ICICI Direct offers Demat services, trading services, intraday trading, F&O trading, IPO access and 3-in-1 account support.
Upstox vs ICICI Direct — In-Depth Comparison of Services
| Service | Upstox | ICICI Direct |
|---|---|---|
| Demat Services | Yes | Yes |
| Trading Services | Yes | Yes |
| Intraday Services | Yes | Yes |
| F&O Services | Yes | Yes |
| IPO Services | Yes | Yes |
| 3-in-1 Account | No | Yes |
| Stock Research | No | Yes |
| Stock Recommendations | No | Yes |
| Trading Education | Yes, UpLearn | Yes, iLearn |
| Share Pledging | Yes | Yes |
| PMS or PCG | No | Yes |
| NRI Services | No | Yes |
Stock advisory helps investors choose appropriate stocks through research reports, tips, and market reviews. The table below shows which advisory products are available from Upstox and ICICI Direct.
Upstox and ICICI Direct — Detailed Comparison of Advisory Services
| Advisory | Upstox | ICICI Direct |
|---|---|---|
| Fundamental Reports | Yes | Yes |
| Research Reports | No | Yes |
| Company Reports | No | Yes |
| Annual Reports | No | Yes |
| IPO Reports | Yes | Yes |
| Technical Reports | No | Yes |
| Stock Tips | No | Yes |
| Daily Top Stock Picks | No | Yes |
| Daily Market Review | No | Yes |
| Monthly Review | No | Yes |
| Weekly Review | No | Yes |
| Relationship Manager | No | Yes |
| Robo Advisory | No | No |
Margin exposure allows traders to manage larger positions with less capital. Below is a comparison of the margin available from Upstox and ICICI Direct across different segments.
Upstox and ICICI Direct — Comprehensive Comparison of Trading Exposure
| Exposure | Upstox | ICICI Direct |
|---|---|---|
| Equity Delivery | 1x | 1x |
| Equity Intraday | Upto 5x (Depends on Stocks) | Upto 5x (Depends on Stocks) |
| Equity F&O Carry Forward | 1x | 1x |
| Equity F&O Intraday | 1.3x | 1.3x |
| Commodity F&O Carry Forward | 1x | 1x |
| Commodity F&O Intraday | 1.3x | 1.3x |
| Currency F&O | 1.3x | 1x |
Upstox and ICICI Direct both list a sub-broker program. Upstox and ICICI Direct both list a partner program. Upstox and ICICI Direct both list a referral program.
Upstox vs ICICI Direct — Comparative Analysis of Programs
| Program | Upstox | ICICI Direct |
|---|---|---|
| Sub-Broker Program | Yes, Limited | Yes |
| Partner Program | Yes | Yes |
| Referral Program | Yes | Yes |
Upstox provides support through trading desk support, dedicated dealer assistance, call support, email support and website support. ICICI Direct provides support through trading desk support, dedicated dealer assistance, call support, email support and website support. ICICI Direct operates Available branches.
Upstox and ICICI Direct — Comprehensive Comparison of Customer Support
| Support Channel | Upstox | ICICI Direct |
|---|---|---|
| Trading Support | Available, Chargeable | Available, Free |
| Dedicated Dealer | Available, Chargeable | Available, Free |
| Call Support | 022-41792999 | 1860-123-1122 |
| Email Support | [email protected] | [email protected] |
| WhatsApp Support | NA | NA |
| Website Support | Website Link | Website Link |
| Facebook Support | Facebook Support Link | Facebook Support Link |
| Twitter / X Support | Twitter Support Link | Twitter Support Link |
| Telegram Support | Telegram Support Link | Telegram Support Link |
| Branches / Offices | NA | Available |
Both brokers have been evaluated across key parameters to help investors make an informed comparison. Upstox carries an overall rating of 9.80 / 10, while ICICI Direct carries an overall rating of 9.65 / 10.
Upstox vs ICICI Direct — Ratings Comparison
| Rating Parameter | Upstox | ICICI Direct |
|---|---|---|
| Overall Rating | 9.80 / 10 | 9.65 / 10 |
| Customer Support | 9.76 / 10 | 9.61 / 10 |
| Technology | 9.92 / 10 | 9.77 / 10 |
| Charges | 9.84 / 10 | 9.69 / 10 |
| Products & Services | 9.84 / 10 | 9.60 / 10 |
| Experience | 9.72 / 10 | 9.58 / 10 |
SEBI, BSE, and NSE regularly publish broker complaint data as part of investor protection oversight. The table below shows the complaint records for both brokers.
Upstox & ICICI Direct — Comparison of Customer Complaints
| Complaint Metric | Upstox | ICICI Direct |
|---|---|---|
| Total Complaints Lodged | 299 | 402 |
| Total Complaints Resolved | 258 | 337 |
| % of Resolved Complaints | 86.29% | 83.83% |
| Non-Actionable Complaints | 28 | 16 |
| % of Non-Actionable Complaints | 9.36% | 3.98% |
Transaction charges are levied by the stockbroker for executing each trade. Below is a segment-wise comparison for Upstox and ICICI Direct.
Upstox vs ICICI Direct — Detailed Comparison of Transaction Charges
| Transaction Charges | Upstox | ICICI Direct |
|---|---|---|
| Equity Delivery | 0.00325% (NSE) & 0.00375% (BSE) | 0.00325% (NSE) & As per Stock (BSE) |
| Equity Intraday | 0.00325% (NSE) & 0.00375% (BSE) | 0.00325% (NSE) & As per Stock (BSE) |
| Equity Future | 0.0019% (NSE & BSE) | 0.0019% (NSE & BSE) |
| Equity Option | 0.05% (on premium) | 0.053% (on premium) |
| Commodity Future | 0.0021% (Non-Agri) / 0.006% (Agri) / 0.0005% (Special) | 0.0021% (Non-Agri) / 0.006% (Agri) / 0.0005% (Special) |
| Commodity Option | 0.05% (Non Agri) | 0.05% (Non Agri) |
| Currency Future | 0.0009% (NSE) & 0.00022% (BSE) | 0.0009% (NSE) & 0.00022% (BSE) |
| Currency Option | 0.035% (NSE) & 0.001% (BSE) | 0.035% (NSE) & 0.001% (BSE) |
Pledge creation charges apply when traders borrow against their held securities. Pledge invocation charges apply if the pledged shares are sold due to a shortfall. Margin trading interest is the rate charged on borrowed funds.
Upstox & ICICI Direct — Comprehensive Comparison of Pledge Charges
| Pledge Charge | Upstox | ICICI Direct |
|---|---|---|
| Pledge Creation Charges | Rs.50 per Request | 0.02% of Value |
| Pledge Invocation Charges | Rs.50 per Request | 0.02% of Value |
| Margin Trading Interest | 0.048% per day | 0.07% per day |
Beyond brokerage, several statutory and operational charges apply. These include SEBI turnover fees, DP charges, GST, account closure, reactivation, dematerialisation, and call & trade charges.
Upstox and ICICI Direct — Detailed Comparison of Hidden / Other Charges
| Charge | Upstox | ICICI Direct |
|---|---|---|
| SEBI Turnover Charges | Rs.10/ Crore (All Segment) | Rs.10/ Crore (All Segment) |
| DP Charges | Rs.18.5 per Scrip only on Sell | Rs.13.5 per Scrip only on Sell |
| GST | 18% on (Brokerage + SEBI + Transaction charges) | 18% on (Brokerage + SEBI + Transaction charges) |
| Account Closure Charges | Free | Free |
| Reactivation Charges | Free | Free |
| Dematerialisation Charges | Rs.20 per Certificate | Rs.50 per Certificate |
| Call & Trade Charges | Rs.50 + 18% GST per Trade | Free – 1st 20 Calls per Month |
Upstox lists account opening charges of Free and Demat AMC of Rs.150 per Year + GST. ICICI Direct lists account opening charges of Free and Demat AMC of Rs.300 per Year.
Upstox vs ICICI Direct — Detailed Comparison of Demat Charges
| Demat Charges | Upstox | ICICI Direct |
|---|---|---|
| Account Opening Charges | Free | Free |
| Annual Maintenance Charges (AMC) | Rs.150 per Year + GST | Rs.300 per Year |
Securities Transaction Tax (STT) and Commodity Transaction Tax (CTT) are government levies — the same for all brokers in India. These are shown below for reference.
Upstox vs ICICI Direct — Comparative Analysis of STT and CTT Charges
| STT & CTT | Upstox | ICICI Direct |
|---|---|---|
| Equity Delivery | 0.1% on buy & sell | 0.1% on buy & sell |
| Equity Intraday | 0.025% on sell | 0.025% on sell |
| Equity Future | 0.0125% on sell | 0.0125% on sell |
| Equity Option | 0.0625% on sell (on premium) | 0.0625% on sell (on premium) |
| Commodity Future | 0.01% on sell (Non-Agri) | 0.01% on sell (Non-Agri) |
| Commodity Option | 0.05% on sell | 0.05% on sell |
| Currency Future | Nil | Nil |
| Currency Option | Nil | Nil |
Stamp duty is a government tax charged when the broker issues, sells, or transfers a security. It is collected at the end of each trading day.
Upstox and ICICI Direct — Comparison of Stamp Duty Charges
| Stamp Duty | Upstox | ICICI Direct |
|---|---|---|
| Equity Delivery | 0.015% on buy | 0.015% on buy |
| Equity Intraday | 0.003% on buy | 0.003% on buy |
| Equity Future | 0.002% on buy | 0.002% on buy |
| Equity Option | 0.003% on buy | 0.003% on buy |
| Commodity Future | 0.002% on buy | 0.002% on buy |
| Commodity Option | 0.003% on buy | 0.003% on buy |
| Currency Future | 0.0001% on buy | 0.0001% on buy |
| Currency Option | 0.0001% on buy | 0.0001% on buy |